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Our solutions in this area cover the design and
implementation of front-end solutions that provide access to
applications and back-end systems through e-services over different
channels (web, mobile, Voice/IVRs).
Our solutions cover the areas of:
The Internet is an effective marketing and
information channel that simplifies business operations and brings
competitive advantage. E-services are comfortable, fast and secure, and
enable businesses and government institutions to reduce costs, improve
their reputation and raise customer satisfaction.
For companies and government institutions,
processing and archiving paper documents is a lengthy and complex
process of reviews and approvals.
In e-mailroom, a secure electronic path is used for
sending documents to the mailroom, from where they are automatically
routed to the person responsible for reviewing them. Workflow definition
includes a list of documents and persons responsible for their
processing, and the workflow order for individual documents.
E-mailroom substantially reduces workload,
accelerating the entire process, reducing costs and lowering the impact
on the environment.
Printing a large number of monthly invoices is
costly and requires enormous amounts of paper.
By eliminating the need for printing forms and
envelopes, the e-invoices solution substantially reduces the costs of
doing business.
The application that generates invoices is
upgraded, which enables it to send electronically signed invoices
without modifications to the existing format. E-invoices are sent to the
customer’s mailroom or directly to their accounting application. This
way, companies avoid having to manually enter data into their accounting
system, and can review, confirm and pay the invoices quickly and easily.
E-invoices offer B2B as well as B2C invoice exchange.
Recent legislation decisions gave rise to
electronic archives, which will replace traditional ones. In addition to
space and cost efficiency, they provide quick access to the archived
data.
E-archive allows secure and compliant data storage,
and supports real-time infrastructure upgrades in line with the
development of new technologies.
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e-services
