Introducing Telecom Solutions & Services

The market and competitive pressures within the Telecom industry have made time-to-market, offering differentiation and operational efficiency critical success factors.

With over 100 projects successfully delivered to more than 25 operators in the EMEA region and experiences from mobile & fixed line operators as well as ISPs, we have the credentials to help you face those challenges by providing End-to-end Solutions, Solution Integration & Deployment and Professional Services in a wide range of solution areas.

HERMES SoftLab has accumulated over 250 man years of experience in the telecommunications industry delivering services, solutions and systems integration with a strong expertise in VAS & VAS Infrastructure, OSS & ITSM as well as Business Integration across OSS/BSS/VAS.

Our solutions enable you to implement new services faster, streamline your business operations, and enhance your customer experience. Key benefits:

• Speed time to market and efficiently face the convergence of IT, Telecom and Media to deliver rich applications and user experience
• Assure end-to-end service quality in your infrastructure and subscriber services
• Shift your focus from the network to the customer as the central point of your business

Delivering ‘best-of-breed’ and ‘best-of-suite’ solutions

In order to help operators to face the industry challenges, shorten-time-to-market and achieve operational efficiency HERMES SoftLab has established several partnerships with market leading players to deliver solutions for the Telecom industry. In addition, we have developed strong industry expertise and knowledge of telecom business processes with skills on eTOM/NGOSS that enables us to better understand your needs, goals and pains.

With this strategy, we are in position to deliver ‘best-of-breed’ and ‘best-of-suite’ solutions to network service providers in a wide spectrum of solutions areas covering:

• Value Added Services Solutions and Infrastructure (VAS)
• Network-facing solutions - Operational Support Systems (OSS)
• Customer-facing solutions - Business Support Systems (BSS)
• Business Integration and Business Process Management across OSS/BSS

Selected References

Customer references include Vodafone Ireland, Mobitel Slovenia, BH Telekom BiH, MOBI’S Telekom Srspke, Huchitson 3G Austria, and others.