Our services

Complementing the strong software development background with IT integration services and solutions and our Industry expertise, HERMES SoftLab offers leading edge expertise in the areas of customized application development & integration, service assurance and network systems management, as well as e-solutions & application modernization.

• Core professional services
  • Custom Application Development & Integration Services
  • Java/J2EE and MS/.NET with skills in:
  • CRM and Billing related application development
  • Service Provisioning and Activation
  • Product & Service development
  • Product distribution (e.g. customer care portals, subscriber self-service portals)
     
• Mobile & Convergent Service/Application Development
  • End User/Service Provisioning
  • Messaging (SMS, MMS)
  • Browsing (WAP, XHTML)
  • Voice (VoiceXML, ASR)
  • Rich Client (Symbian, MS Pocket PC)
     
• Business Integration Services
  • SOA architecture consulting
  • SOA, Application & Data Integration services across OSS/BSS based on Tibco
  • Adapter development based on Tibco
     
• OSS/ITSM Professional Services
  • Consulting, implementation and optimization of HP OpenView in the areas of Network, Systems and Application Management
  • ITIL Consulting
  • Custom application management solutions on top of HP OpenView
  • Integration of Trouble ticketing, Services Management solution into other BSS/OSS applications
     
• Core software services
  • Testing and Quality Assurance
  • Project Management
  • Configuration Management

Solution delivery services

With our skills, resources and expertise we are able to cover the whole solution delivery life-cycle. We help you to identify the solution based on existing and proven partner applications or we also offer the possibility to develop it for you in case existing solutions do not meet your specific needs. Our team of professionals will define the solution architecture that will best fit into your environment without compromising existing applications on one side and carrier-grade performance on the other.

End-to-end Solution Delivery

In order for you to minimize the risk of upfront investments we are also able to provide you with Proof of concepts and Pilot projects when planning to launch a new service or acquire new infrastructure.

During the implementation phase, where we customize, integrate and deploy the solution into your environments working head-to-head with your teams, and as a local player we are in position to deliver you the best service in support and maintenance of our solutions together with our high-quality support services teams from our partners.