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Join us on Tuesday January 25, for a breakfast at Grand Hotel
Union, where you will learn about our IT Service Management and
Change and Configuration Management solutions using HP OpenView
Management Software.
In today’s fast changing environment, businesses face unceasing
pressure to do more with less. See how HP’s Management Software can
support you to manage costs, mitigate risks and increase quality of
service - with a new dimension of increasing business agility.
IT Service Management increases your efficiency and effectiveness
by allowing you to manage and control real-time IT service delivery.
It lets you take an end-to-end view across multiple technology
domains (network, systems, and applications) and operational
activities (incident management, problem management, configuration
management, etc.). By mapping the interdependencies between
applications, infrastructure and processes that contribute to a
business service, you can prioritize and make decisions in the
context of business requirements.
By automating manual or semi-automated tasks for managing
software and software configurations, IT organizations and service
providers lower costs, significantly reduce software related
problems, and ensure that the software supporting the business is up
to date, reliable and secure.
Proven across enterprises of every size and complexity, HP's
adaptive, policy-based model for software change and configuration
management, automates the entire software lifecycle management
process — from discovery, deployment, and ongoing management through
to migration and retirement.
HERMES SoftLab has over 6 years of experience delivering OpenView
based solutions to an extensive number of local and international
organizations. We have become recognized experts through:
- Working with international clients on an extensive number of
OV implementation engagements.
- Complementing the OpenView portfolio with our application
management products - Smart Plug Ins
- Providing product engineering services for HP on OpenView
products
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Time |
Session |
Description |
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8.15 – 8.30 |
Registration and self service breakfast |
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8.30 – 8.40 |
Welcome by HERMES SoftLab
Sebastjan Plavec
Marketing Director
HERMES SoftLab |
A short welcome message and overview of the event. |
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8.40 – 9.20 |
IT Service Management - your IT organization evolving to
become an efficient business service provider
Aleš Pestotnik
C&I Practice Manager
HERMES SoftLab |
By helping you achieve better integration between people,
processes and technologies, IT Service Management enables you to
improve efficiency, maximize return of investment and make IT
more responsive to your business demands. |
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9.20 – 9.30 |
Coffe
Break and refill |
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9.30 – 10.10 |
Change and Configuration Management Solutions - Overview
and case studies
(session in English) Alex Bruckner
Software Technical Consultant
HP EEM |
HP OpenView Change and
Configuration Management solutions automate the management of
software, including operating systems, application, patches,
content and configuration settings, to help ensure that each
computing device has the right software configuration at all
times.
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10.10 – 10.25 |
HERMES SoftLab- HP SVI Services
Delivering HP quality level in local software support services
Aleš Pestotnik
HERMES SoftLab |
A short overview of software
support services for HP OpenView.
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10.25 |
Wrap-up and Q&A session |
The “Solutions Breakfast” is free
of charge.
Do not forget to bring an empty stomach.
The number of seats is limited.
Registration is now closed.
In case you want to participate at 'Solutions Breakfast' on IT
Service Management Solutions with HP OpenView please contact Barbara
Grah by e-mail
barbara.grah@hermes-softlab.com and we will get back to you.
To get more information about HP OpenView Software please visit
http://www.managementsoftware.hp.com, to learn more
about HERMES SoftLab application management solutions for OpenView
please visit
http://www.hermes-softlab.com/products/products.html
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IT
Service Management and HP Management Software 
