HERMES SoftLab is participating as a Gold Sponsor of the First Regional Conference of the Slovenian and Croatian chapters of the ITSM Forum. The event represents an opportunity for the IT community to meet and debate the development of ITSM and especially learn about the new release of the ITIL v3.

Come and visit us to discover how we can help you to turn your IT into an efficient service provider, and hear about our offering and expertise in:

• ITIL and ITSM Consulting Services
  • ITSM Assessment Services
  • ITIL Adoption Services
     
• Solution for IT Service and Infrastructure Management
  • Network, Systems and Applications Management
  • Service Desk, Problem & Incident Management
  • Change and Configuration Management
  • Service Level Management

Presentation by HERMES SoftLab on Best Practices on Implementation of Service Desk

Come and join us for the lecture “Challenges in the adoption of Problem and Incident Management in large organizations”. The lecture will be presented by Ales Pestotnik, Program Manager, HERMES SoftLab and Dragoslav Radin, IT Department, Telekom Slovenije.

For more information about the event please visit: www.itsmf.si, for more information on HERMES SoftLab participation please contact us at info@hermes-softlab.com.