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HERMES SoftLab EMC
Documentum Smart Plug-in for HP Software
Business service assurance for your critical EMC
Documentum applications.
Documentum delivers powerful content management,
and has evolved into an essential element in the mix of business
critical services found in many large organizations today. That said
these same organizations that depend on Documentum face significant
challenges when it comes to day-to-day management and monitoring of the
Documentum environment:
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Increasingly complex configurations that lead to
exponential growth of content and docbases, and the integration of new
organizations make it harder to assure system performance and
availability.
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Performance degradation and faults in indexing
services and other applications affect end-user performance and
experience.
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Work flow and job failures go undetected as a
consequence of complex distributed environments.
Enterprise content management brings order to
unstructured business information. The EMC Documentum platform forms the
foundation for many mission critical, content-based applications and
solutions. Content management can help integrate departments and other
groups that previously functioned as separate silos. However, the risk
of system health and performance degradation increases with document
growth, additional web pages, and collaboration across departments.
The HERMES SoftLab SPI for EMC Documentum provides
a complete operational management solution that leverages investments in
HP software to provide distributed management of the Documentum
environment. The SPI for EMC Documentum provides an overview of the
complete distributed EMC Documentum estate and the impact individual
components have on business critical services. Using the SPI for EMC
Documentum, organizations can reduce the complexity of understanding and
managing Documentum-based applications and services.
The SPI for EMC Documentum helps optimize and
present system performance data: from infrastructure resource
consumption to end-user response times on key business transactions.
Leveraging the power of HP Software it helps diagnose and localize
performance and availability problems, and ultimately leads to improved
content quality, reduced cost of ownership, and a higher return on
investment for both Documentum and HP Operations Manager.
CONTINUOUS AVAILABILITY
Documentum platform components and infrastructure
are continually monitored for availability and performance. Configurable
alerts are triggered on potential problems, logged in the operations
console, and notifications are sent if needed. Problem resolution
measures, such as restarting jobs or services, can be executed
automatically.
MONITOR BUSINESS SERVICE IMPACT
The Documentum environment is discovered
automatically and presented in a business service-oriented view. The
impacts of problems or performance degradations in the Documentum
environment are clearly displayed, simplifying prioritization for
problem resolution and root cause analysis.
MEASURE AND MANAGE END-USER SIDE PERFORMANCE
Proactively measure response times for essential
business transactions from an end-user perspective. Root cause analysis
helps pinpoint specific issues so problems can be quickly corrected.
Trend reports identify potential response time issues, which allow
proactive management of the end-user/customer experience.
BY USING SPI FOR EMC
DOCUMENTUM BUSINESSES REDUCE THE COMPLEXITY OF UNDERSTANDING AND
MANAGING EMC DOCUMENTUM BASED BUSINESS APPLICATIONS AND SERVICES.
For more information about SPI products send us
e-mail:
spi-info@hermes-softlab.com
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