HERMES SoftLab EMC Documentum Smart Plug-in for HP Software

Business service assurance for your critical EMC Documentum applications.

Documentum delivers powerful content management, and has evolved into an essential element in the mix of business critical services found in many large organizations today. That said these same organizations that depend on Documentum face significant challenges when it comes to day-to-day management and monitoring of the Documentum environment:

• Increasingly complex configurations that lead to exponential growth of content and docbases, and the integration of new organizations make it harder to assure system performance and availability.
• Performance degradation and faults in indexing services and other applications affect end-user performance and experience.
• Work flow and job failures go undetected as a consequence of complex distributed environments.

DELIVERING ON THE PROMISE OF CONTENT MANAGEMENT

Enterprise content management brings order to unstructured business information. The EMC Documentum platform forms the foundation for many mission critical, content-based applications and solutions. Content management can help integrate departments and other groups that previously functioned as separate silos. However, the risk of system health and performance degradation increases with document growth, additional web pages, and collaboration across departments.

The HERMES SoftLab SPI for EMC Documentum provides a complete operational management solution that leverages investments in HP software to provide distributed management of the Documentum environment. The SPI for EMC Documentum provides an overview of the complete distributed EMC Documentum estate and the impact individual components have on business critical services. Using the SPI for EMC Documentum, organizations can reduce the complexity of understanding and managing Documentum-based applications and services.

The SPI for EMC Documentum helps optimize and present system performance data: from infrastructure resource consumption to end-user response times on key business transactions. Leveraging the power of HP Software it helps diagnose and localize performance and availability problems, and ultimately leads to improved content quality, reduced cost of ownership, and a higher return on investment for both Documentum and HP Operations Manager.

KEY BENEFITS

CONTINUOUS AVAILABILITY

Documentum platform components and infrastructure are continually monitored for availability and performance. Configurable alerts are triggered on potential problems, logged in the operations console, and notifications are sent if needed. Problem resolution measures, such as restarting jobs or services, can be executed automatically.

MONITOR BUSINESS SERVICE IMPACT

The Documentum environment is discovered automatically and presented in a business service-oriented view. The impacts of problems or performance degradations in the Documentum environment are clearly displayed, simplifying prioritization for problem resolution and root cause analysis.

MEASURE AND MANAGE END-USER SIDE PERFORMANCE

Proactively measure response times for essential business transactions from an end-user perspective. Root cause analysis helps pinpoint specific issues so problems can be quickly corrected. Trend reports identify potential response time issues, which allow proactive management of the end-user/customer experience.

BY USING SPI FOR EMC DOCUMENTUM BUSINESSES REDUCE THE COMPLEXITY OF UNDERSTANDING AND MANAGING EMC DOCUMENTUM BASED BUSINESS APPLICATIONS AND SERVICES.

For more information about SPI products send us e-mail:
spi-info@hermes-softlab.com