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Monitors the Siebel Enterprise Server, Gateway Server, and Database
Server availability, and the Siebel File System.
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Monitors the status of Siebel components that run on Siebel Servers,
including: monitoring status, tasks, statistics,
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and the performance of Siebel Object Managers.
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Starts and stops the Siebel Windows services or UNIX daemons, from the
HP Operations Manager GUI.
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Tracks Siebel Remote user activities, including synchronization status
and remote user database backlogs.
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Sends notifications to the operator when errors occur within any level in
the Siebel environment.
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Simplified ability to monitor Siebel log files, and also to review
detailed Siebel Server task log file information associated with an
event.
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Crash notification and the ability to analyze Siebel component crashes;
which user is responsible for the crash, and
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what action the user performed before the crash.
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Monitors Siebel data sources and application log files.
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Tracks Siebel processes, memory consumption, and CPU utilization.
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Tracks performance data of Siebel servers and Siebel components.
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Includes an intelligent SMART Probe that measures customer experience.
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Tracks/reports the details of Siebel users logged
into the Siebel application.
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Tracks/reports the last Siebel user login time
and the last time when the user added/changed an account, contact, or
opportunity.
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Tracks/reports the statistics of Siebel Web
Server Extension (application response time, open session, close
session, etc.).
Provides diagnostic tools that help administrators
correlate Oracle Siebel CRM end-user performance and availability
problems to their root causes within the Siebel infrastructure. These
tools help you find problematic areas in Siebel user transactions that
consume excess time, CPU, or memory.
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Server, database, and component activity and status.
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Remote user synchronization history and status.
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Event/action history.
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The SPI for Siebel offers auto discovery of the
Oracle Siebel CRM and Oracle BI topology by combining different Siebel
object types and their dependencies.
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As a result, it graphically displays the business
impact of Siebel/Oracle BI lower-level components, their failures, or
performance degradations.
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Monitors Oracle Business Intelligence and Siebel Analytics services.
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Monitors CPU and memory usage of Oracle BI processes.
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Monitors ports and database availability.
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Cache monitoring.
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User usage tracking.
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Scheduled and manager jobs (workflow) monitoring.
SPI
for Siebel is compatible with HP Operations Manager on Windows and HP
Operations Manager on HP-UX, Sun Solaris, and Linux. It supports Siebel
8.1, 8.0, 7.8, 7.7, 7.5, and 7.0 platforms on Windows, AIX, Solaris,
HP-UX and Linux. It also includes support for Oracle Business
Intelligence 10.1 and Siebel Analytics 7.8.

Figure 1: HERMES SoftLab Oracle Siebel CRM and Oracle BI Smart
Plug-in for HP Software For more information about SPI products
send us e-mail:
spi-info@hermes-softlab.com |
|