SPI for EMC Documentum
Key Features

SPI for EMC Documentum enables organizations to reduce the complexity of understanding and managing the EMC Documentum environment. It provides graphical representation of your EMC Documentum environment with service views, enables you to detect and solve issues through policies, which can be defined and modified in the GUI editor.

Additionally, the SPI for EMC Documentum tools enable you to inspect, analyze, and manage your EMC Documentum environment, check the current status of the environment, and react to issues. Collected system performance data can be represented in graphs or as web-based reports.

To learn more about practical cases of using our SPI for EMC Documentum, see SPI for EMC Documentum white paper.

Why Use SPI for EMC Documentum?

Service map
  • displays dependencies between Index Server, Index Agents, Content Servers, repositories, and connection brokers
  • provides quick problem detection and resolution
  • reflects the impact of incidents (messages) on Documentum environment and business services
Policies
  • monitor Documentum Content Server and connection broker availability and resource consumption
  • detect job failures and track the number of failed jobs per repository
  • monitor job execution time and detect possible hung jobs or jobs failed to start
  • monitor user activity and identify user sessions that are causing excessive CPU and memory consumption
  • monitor client response time for standard operations (e.g. connect, check in, check out, delete) against repositories
  • monitor file stores and help with capacity planning
  • monitor log files (server, session, job, life-cycle)
  • monitor the size and growth of Documentum DB tables (e.g. dmi_queue_item, dm_audittrail)
  • monitor the number of unprocessed renditions, the number of failed indexing items and other user specified events
  • monitor Index Server availability, performance, and component status
  • monitor Search health including: document search, add new documents to full-text index, and search speed
  • monitor Index Agent health, availability and resource consumption
  • monitor end user performance
Tools
  • show users that are causing excessive CPU and memory consumption
  • identify users causing excessive CPU and memory consumption
  • display client response time
  • display file store information
  • display documents with largest content and most versions
  • display workflows that are not finished and are older than the specified time period
  • display current running jobs and their execution times 
  • display jobs that were scheduled but failed to start
  • identify the most frequent or most active users or the ones with the least activity
  • identify end-users with slowest performance and with the most failed check in/check out actions
Reports
  • EMC Documentum process availability and resource consumption (Content Server, connection broker, job processes, Index Agent/Server Process)
  • file store statistics and file activity reports
  • database availability, table size growth and number of unprocessed events (e.g. renditions, indexing items)
  • user activity and client response
  • job timeline and top jobs by longest execution time
  • number of running/failed jobs in the specified interval
  • full-text index search response time and save-to-search latency
  • document and work flow statistics
  • application server events, identify busiest, slowest and fastest application servers
  • application server and their clients with most frequent log in/check in/check out failures

Check how SPI for EMC Documentum can help you − download the evaluation version.

Need more information? Contact us at spi-info@hermes-softlab.com.

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