HERMES SoftLab Oracle Siebel CRM/Oracle BI Smart Plug-in for HP Software (SPI for Siebel)

Oracle Siebel CRM/Oracle BI Smart Plug-in from HERMES SoftLab extends HP Software to provide an end-to-end service management perspective of your Siebel CRM and Oracle BI environments. Through SPI for Siebel, you can proactively monitor the health of the entire technology stack – from infrastructure and application servers to key Siebel CRM and Oracle BI components. Learn more about key benefits.

Check how the SPI for Siebel can help you - download the evaluation version.

Protect Your Oracle Siebel CRM and Oracle BI Investment with SPI for Siebel

Features

• monitoring status and performance of Siebel servers and their components
• tracking Siebel remote user activities
• simple monitoring of Siebel data sources and log files
• notifications about errors in the Siebel environment
• service reports and service views
• SARM analyzer - diagnostic tools for Oracle Siebel CRM end-user performance and availability
• Oracle Business Intelligence monitoring

Read more about key features.

Operating Environments

SPI for Siebel is compatible with Oracle Siebel CRM Applications, Oracle Business Intelligence, and with HP Operations Manager within HP Operations Center. Find out more on the product download page.

Delivering on the Promise of CRM and BI

The ultimate goals of any CRM implementation are to improve sales and marketing efforts, and to provide superior customer service. SPI for Siebel provides all application stakeholders with better insight into the key business processes that Siebel supports. Siebel and non-Siebel issues are easily distinguishable, problem identification is accelerated, and resolutions are quickly at hand.

HERMES SoftLab Oracle Siebel CRM/Oracle BI Smart Plug-in provides proactive trend analysis that helps anticipate and prevent degradations and bottlenecks, improves overall availability, reliability, and performance of the combined BI and CRM environments, enabling you to maximize system availability, reduce the overall cost of ownership, and improve the end user experience.

Regardless of where you are in your Siebel implementation – from just starting out to running Siebel for years – Oracle Siebel CRM/Oracle BI Smart Plug-in in combination with HP software can make a huge difference in controlling your Siebel environment and contributing to positive Siebel users’ experience.

Check the white paper for the SPI for Siebel in real life!

Need more information? Contact us at spi-info@hermes-softlab.com.

Learn more

• Key Benefits
• Key Features